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Courses/Law/Professional Responsibility (Professionalism)

Civility: The Secret Weapon of Legal Excellence

Stop being a 'bulldog' and start winning: Why professional courtesy is your most powerful strategic tool in high-stakes litigation.

Created byKnowledge Group
IntermediateUpdated Apr 16, 2026
Civility: The Secret Weapon of Legal Excellence

What You'll Learn

check_circleAnalyze the intersection of civility and zealous advocacy to determine appropriate boundaries in effective legal representation.
check_circleExamine judicial expectations regarding professionalism and courtroom decorum and how they influence advocacy strategies.
check_circleApply best practices for maintaining civility in client communications, negotiations, and cross-border legal interactions.
check_circleEvaluate the potential impact of incivility on professional reputation, case outcomes, and disciplinary exposure.
check_circleImplement practical techniques to manage conflict, de-escalate hostility, and maintain composure in high-pressure legal situations.

About This Course

In today’s highly charged legal environment, the ability to advocate fiercely while maintaining professionalism is more important than ever. This program explores how civility is not a weakness in the practice of law, but a powerful tool that fosters credibility, strengthens advocacy, and upholds the integrity of the profession.

In this CLE Ethics/Professional Responsibility webinar, Grant E. Mulkey will examine the evolving expectations of civility in courts, negotiations, and client relations. Participants will gain practical strategies to balance zealous representation with respect, composure, and ethical responsibility.

Key Topics to be Covered:

  • The intersection of civility and zealous advocacy: where to draw the line

  • Judicial perspectives on professionalism and courtroom decorum

  • Civility in client communications, negotiations, and cross-border practice

  • The impact of incivility on reputation, outcomes, and disciplinary risks

  • Practical techniques to manage conflict, defuse hostility, and maintain composure under pressure

Your Instructors

Knowledge Group
Knowledge Group

Live and Recorded CLE & CPE Webcasts in the Legal, Tax, Finance, Risk, Compliance and Human Resources Industries

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Founded in November 2006, The Knowledge Group has established itself as a premier eLearning hub for Continuing Legal Education (CLE), Continuing Professional Education (CPE), and technology-focused webcasts. We equip lawyers, accountants, and industry professionals with expert-driven insights, timely regulatory updates, and practical strategies to help them stay ahead in an ever-evolving landscape.

Grant E.  Mulkey
Grant E. Mulkey

Of Counsel at Stinson LLP

A labor and employment attorney, Grant focuses his practice on all aspects of traditional labor law including collective bargaining, contract administration, grievance arbitrations and administrative proceedings, and strike preparations. He advises clients on issues involving the National Labor Relations Act (NLRA), the Railway Labor Act (RLA), the Federal Service Labor-Management Relations Statute (FSLMRS), and various state labor relations statutes. He also regularly counsels government contractors regarding prevailing wage issues that arise under both the Davis-Bacon Act (DBA) and the Service Contract Act (SCA). Prior to joining Stinson, Grant served as Senior Labor Relations Counsel for the National Air Traffic Controllers Association. In that role, he gained valuable experience and insights while representing union clients. He now uses that unique perspective to thoughtfully and diligently counsel employers on their union-related matters.

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Frequently Asked Questions

We are a registered provider with 327+ associations and regulatory bodies worldwide. We operate across 29 global markets including Canada, the US, Australia, and the UK. Every course page clearly displays its specific accreditations. Upon completion, you receive a professional certificate that can be validated online. Our certificates include all necessary accreditation details, credit hours, and completion dates, and are formatted specifically to meet the submission requirements of most global regulatory bodies.

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