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Courses/Law/Professional Responsibility (Professionalism)

Professionalism Under Pressure – Managing Difficult Counsel

Master proven strategies to effectively counter unprofessional conduct from counsel and clients. Preserve your integrity and effectiveness in challenging legal battles.

Created byPatrick Murray
5.0
(12 reviews)
BeginnerUpdated Jul 10, 2025
Professionalism Under Pressure – Managing Difficult Counsel

What You'll Learn

check_circleDistinguish professional advocacy from bullying tactics.
check_circleApply strategies to manage aggressive opposing counsel.
check_circleHandle client and counsel conflict with professionalism.
check_circleRecognize and respond to unethical behavior effectively.
check_circleImplement self-care techniques under pressure.
check_circleDocument interactions with difficult parties securely.

About This Course

In "Professionalism Under Pressure – Managing Difficult Counsel," refine your ability to navigate challenging professional interactions with opposing parties and even clients.

This course clarifies the critical distinction between zealous advocacy, strategic gamesmanship, and unethical bullying tactics. You will learn to identify the subtle and overt signs of unprofessional conduct, whether it's abusive language, meritless filings, or aggressive posturing. More than just identification, we delve into the psychological motivations behind such behaviors, from insecurity to seeking cheap wins, equipping you with a deeper understanding for more effective engagement.

  • Discover what constitutes bullying versus permissible aggressive advocacy.
  • Understand the underlying reasons for difficult behavior in legal professionals.
  • Master practical strategies for managing challenging opposing counsel, including emotional self-regulation, tactical kindness, and assertive, professional communication.
  • Gain insights into effectively handling difficult clients, from initial vetting and setting firm boundaries to meticulous documentation and when to consider withdrawing representation.

Empower yourself to maintain composure, protect your practice, and advocate effectively for your clients without compromising your ethical standards or well-being.

Your Instructor

Patrick Murray
Patrick Murray

450 McElheny Road

menu_book2 courses
star15 reviews

Patrick W. “Pat” Murray has been a Partner with SMT Legal since 2009. Pat has worked in the legal industry since 2002, working at some of the top law firms in the region. His professional reputation for success has led to an award-winning career, during which he has been honored to have been selected as both a Pennsylvania Super Lawyer Rising Star and Pennsylvania Super Lawyer across multiple years, including every year since 2016. Pat has also been named to the Pennsylvania Super Lawyers Top 50 Pittsburgh list. His case results achieved for his clients also landed him recognition in the nation’s Million Dollar Advocates Forum. Beyond his civil litigation accomplishments, Pat serves as a mediator for civil litigation, catastrophic loss and injury cases. He initially concentrated his practice in the area of civil litigation defense for transportation companies which included major trucking and railroad companies and expanded his practice to include a variety of areas within civil defense including nursing home litigation and motor vehicle accidents before transitioning to represent injury victims and the family members of wrongful death victims. He has also represented clients through real estate transactions and closings. Pat graduated from Point Park University with a Bachelor of Arts in Legal Studies in 2000. Subsequently, He earned his Juris Doctor from Duquesne University School of Law in 2003. During law school, Pat served as Associate Comment Editor of the Law Review. In addition to the aforementioned awards, Pat has also been included among America’s Top 100 High Stakes Litigators®, America’s Top 100 Personal Injury Attorneys®, the Nation’s Top One Percent of Attorneys by the National Association of Distinguished Counsel, the Top 100 Plaintiff Civil Trial Lawyers by The National Trial Lawyers, and as a Top Car Accident Attorney and Top Contributor for Avvo, which also awarded him the Client’s Choice Award. Of his work and professional reputation, his peers say he “strives to always represent clients the best way possible,” is “a brilliant attorney, highly respected in the legal community,” and that he “consistently achieves superior results and his advice is always practical and on point.” Pat is a member of the Allegheny County Bar Association, Pennsylvania Bar Association, Pennsylvania Council of Mediators, and a President’s Club Member of the Western Pennsylvania Trial Lawyers Association. He has served his beloved community by volunteering with organizations including Shaler Area Little League, Shaler Area Elementary Basketball Association, Blessed Trinity Academy, the Shaler Township Civil Service Commission, and Stack-Up, a military veteran’s charity. He lives in the North Hills area of Pittsburgh with his wife and two children.

Credit Information

What Students Are Saying

5.0
Student's Choice
12 reviews

Frequently Asked Questions

We are a registered provider with 327+ associations and regulatory bodies worldwide. We operate across 29 global markets including Canada, the US, Australia, and the UK. Every course page clearly displays its specific accreditations. Upon completion, you receive a professional certificate that can be validated online. Our certificates include all necessary accreditation details, credit hours, and completion dates, and are formatted specifically to meet the submission requirements of most global regulatory bodies.

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